Learning & Development Lead
Location: Amsterdam, North Holland, Netherlands

At Picnic, we’re revolutionizing the way people buy groceries with our innovative and sustainable app-only service. We do almost everything in-house, developing cutting-edge technologies and processes to ensure we continue to grow rapidly without missing a beat. If you're passionate about Learning & Development, we’re offering you the opportunity to join the diverse team at our Amsterdam HQ and make a real difference in our scale-up environment.  


🥜 In a nutshell 

As the Lead for our Learning & Development pillar in People Operations you will be responsible for learning and development programs to grow our global talent (Netherlands, Germany, France). With the aim to drive an engaging and inspiring journey in which our ever growing team of 10,000+ operational employees and 500+ operational leaders can develop effectively.


🎯 What you’ll do

  • Review and manage the L&D roadmap. With goal to improve our current onboarding journeys, internal and external trainings and leadership development curriculum
  • Review and manage the roadmap for the Picnic Academy (our E-learning platform) and improve the platform accordingly
  • Manage international L&D Operations team with 5+ FTE (content creators, trainers, coordinators) and work with a wide range of stakeholders e.g. Operational Leadership, HRBPs.
  • Design strategic framework and process for learning needs collection per role
  • Design success metrics, gather quantitative and qualitative and iterate accordingly
  • Based on learning needs, design a wide range of trainings / (e)-learning offerings
  • Source and manage relationships with vendors and co-create content where relevant
  • Facilitate trainings and while doing so improve the quality of our trainings and trainers (~20% of your time)


⭐ About you

  • Strong passion for learning and development of people and desire to grow the impact of L&D within Picnic 
  • At least 5 years of project management experience, experience working in a global learning and development program (design, facilitation, blended learning) is a plus 
  • Experience working within an operational environment and with operational leadership is a plus
  • Excellent communication, facilitation, and presentation skills; you have the ability to translate data for different audiences
  • You are a strong collaborator - you easily built networks and know how to work closely with your key stakeholders to create impact
  • You have an analytical mind - you easily digest insights from data and interaction with stakeholders. Have the ability and desire to structure into scaling frameworks.
  • You have full professional proficiency (written and verbal) in English and Dutch.
  • Willing to travel to different locations to gather information and implement projects 


📖 Picnic perks

Every expert was once a beginner! 

You’ll get plenty of opportunities to challenge yourself and grow, including the Picnic Tech Academy, Lunch & Learn sessions, and tailored soft skills training. We also offer free professional weekly language courses.

Make a difference

You’ll work in an awesome scale-up environment with the freedom to drive your own projects and create a visible impact. 

Our fully electric vehicles and sustainable business model mean you’ll also be contributing to making the world a better place! 

Teamwork makes the dream work

With more than 80 nationalities across 3 countries, you’ll be part of a diverse company with plenty of cool stuff to get involved with, from board game evenings to after-work drinks to our company ski trip and more!

You are what you eat

You’ll get freshly prepared, healthy lunches and snacks (with plenty of vegetarian, vegan, and halal options). Coffee snob? Don’t worry, our amazing Picnic barista has you covered.

Stay healthy 

Mental health is important. As well as having the option to speak with Picnic colleagues who act as confidential advisors, our collaboration with OpenUp gives you easy access to professional psychologists, along with workshops and materials. 

There are plenty of sports communities and events to get involved with, from tennis to yoga to climbing! 

Work-life balance

Where possible, we like to enable people to work in ways that suit their working styles, which is why we have a hybrid-working model. Our teams generally like to have at least one team day per week at the office (the tasty lunch and Barista-made coffee may be a factor), but besides that, it’s up to you and your team.

Commitment to equal opportunities 

Picnic is an equal opportunity employer—this means that all decisions regarding applications will be based on qualifications and merit. Applicants will be regarded independently of age, gender identity or expression, sexual orientation, ethnicity, skin color, civil status, religious beliefs, physical or mental disability, or any other factors protected by law. 

At Picnic, we celebrate and value our differences and are committed to building a safe and inclusive working environment where everyone can be themselves. 

Our recruitment process

Phone screening

1st interview round

2nd interview round

Closing interview


Apply now!